Terms and Conditions
Effective January 1, 2026
R&S Richland Concrete Construction, concreterichland.com, office@concreterichland.com
Agreeing to these terms
These terms cover your use of the R&S Richland Concrete Construction website and any request you send us through it. By using the site, calling us from it or sending our contact form, you agree to them, and if you don't agree, please don't use the site.
When we take on a job for you, the written estimate or contract for that job sets the terms of the work. If it says something different from this page, the written agreement for your job controls.
What we do
R&S Richland Concrete Construction is a concrete contractor in Richland, WA. We build driveways, patios, sidewalks, steps, garage floors, foundations, footings, retaining walls and other concrete work in Richland and the cities around it. The home page lists our services, and our About page tells you more about our crew.
What you read on this site is general. It explains how concrete work usually goes, not what your job will need, so we confirm the scope, materials and schedule for your job in writing before we start.
Estimates and pricing
Estimates are free and come with no obligation. We base each one on what we can see and measure at your property, the size and thickness of the slab, the work you've asked for and material costs at the time.
Some conditions only show up once the old concrete is out or the ground is dug, like soft or wet subgrade, which is the soil the slab sits on, buried debris or roots. If we find something that changes the work or the price, we'll stop, explain it and get your approval before doing anything extra.
An estimate is good for the period written on it. After that we may need to update it, because material prices change.
Scheduling, weather and cancellation
We set a date with you once you accept the estimate. We may move a pour for rain, freezing temperatures or extreme heat, because concrete placed in bad conditions can end up weak, and we'll tell you as soon as we know and set a new date.
Fresh concrete needs time to cure, the waiting period while it hardens, so you'll need to stay off it for as long as we tell you. Damage from walking, driving or setting loads on the concrete before then isn't our responsibility.
If you need to cancel or reschedule, call us at (509) 581-2407 as early as you can. If we've already ordered materials, booked a concrete delivery or started work, you'll pay for those costs as your written agreement sets out.
Payment
Your written estimate or contract lists the payment terms, including any deposit and when the balance is due. We go over them with you before you sign, so nothing about payment comes as a surprise on the day we finish.
If a payment is late, we may pause work until the account is current. We may also use the remedies Washington law allows to collect what's owed.
Warranties and what this site doesn't promise
Any warranty on our work is the one written in the contract for that job, and nothing on this website adds to it. If something about a finished job looks wrong to you, call us so we can come take a look.
Concrete can crack even when it's placed correctly, because it shrinks as it cures and the ground under it moves. We prepare the base and cut control joints, grooves that give the slab a planned place to crack, to keep cracking in check, but we can't promise a slab will never crack.
This website and its content are provided as is. We try to keep it accurate, but we don't promise that every page is complete, current or free of errors.
Limits on our liability
To the extent Washington law allows, R&S Richland Concrete Construction isn't liable for indirect, incidental or consequential losses that come from using this website or relying on its general information. Our liability on any job is limited to what the written agreement for that job sets out.
We aren't responsible for problems caused by things outside our control. That includes underground lines or tanks we weren't told about, changes someone else makes to our work and misuse of the finished concrete.
If we disagree about something
If you have a problem, call us or reach us through our Contact page first, because most issues get settled faster with a conversation at the job. We'll look into it and try to work it out with you.
If we can't settle it that way, either side may take the matter to the courts that serve Richland, Washington, unless your written agreement names a different process.
Which state's law applies
These terms are governed by the laws of the State of Washington, where our business is based. That's true no matter where you're visiting the site from.
Changes to these terms
We may update these terms from time to time, and the version posted on this page is the one in effect. An update doesn't change a written agreement you've already signed with us.
Questions about these terms
If you have a question about anything on this page, call (509) 581-2407 or send the form on our contact page. We're available Mon–Fri 7 AM to 11 PM and Sat–Sun 6 AM to 10 PM.